|First name||Room number/name||Please tell us anything you wish to share about your recent experience at Moness Resort.
||Please describe what we could have done to improve your experience?
(Out of 5)
I love the spa Moness, especially the staff are great.
|check out is to early. maybe will be better give to guest one hour more. 11am will be good.||5|
|Derick||9||Was a little unsure when we arrived due to it's size, however on entering our room,(Room 9),we were amazed how good it was, with everything that you could want for, coupled with the size of it.We did not dine with you that evening, but had a drink later in the Bar area, which we were most impressed with. The following morning, again we were impressed with the breakfast, which pleasingly was cooked to order, and not pre-cooked and kept hot under lamps. Well done for a great resort well run.||Earlier check in 4pm too late||5|
|Silvia||6||Came to stay here for my partners 50th birthday! I upgraded to the ceser room which was amazing with the biggest bath I had ever seen.
All Staff were so friendly and the food was really good but would have liked the option with our Groupon deal to eat upstairs on one of the nights.
Apart from that we had a fantastic stay and will be returning in the future.
Only thing was we thought the pool area could do with a little upgrade as looked a bit dull.
|Well with it being my partners 50th...I upgraded the room but it would have been nice for a complimentary bottle of fizz in the room instead of me paying Â£22 for a bottle.||5|
|MAPLE||Would prefer a system for calculating energy costs in advance and including them in rental costs. Even if they were skewed slightly in your favour, it would be a more pleasant experience, in my view, than reporting to reception to settle an electricity bill.||Given a slightly later check-out of, say, 11a.m.||4|
|Allan||23||Immaculate room, clean and comfortable.||WIFi, slow, patchy, which we were made aware of,after,we had checked in.||5|
|Gillian||LAUREL||Great place - second visit and I will be back!||WIFI would have helped. also we tried to book for the spa - fully booked. Perhaps you need more therapists in when it is busy. Especially when you have special offers on which you had while we were there. Asides from that, all was in order - we will be back!||4|
|Claire||QUAICH||Both my children and I really enjoyed our stay. The cottage itself was spotlessly clean and was a great place for the kids and I to stay. Staff were welcoming and friendly at all times and done their very best to accommodate us and see to our needs. Unfortunatly the intruder alarm was set off when we were having a meal and we were moved outside in the middle of eating and back in again to finish our meal with a large beeping, of course these things do happen and staff done all they could to rectify the situation.||Allowed me an extra few nights free of charge ? Haha. (I am joking). Our stay was fabulous and both the children and myself wish we had stayed a little longer, and as a result have booked again for longer the same time next year :).||5|
|M||RANNOCH||A superb location. Rannoch was just the correct place to be. Very clean. Request for Filter Coffee pot dealt with immediately. Wonderfully kept grounds. Helpful & Courteous staff.||Have mirror near a power plug in 2nd bedroom. Very much needed after washing hair||5|
What the press says!
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